Privacy Policy
1. Purpose and Scope of the Policy
1.1 Purpose — This policy is intended to provide a detailed and clear explanation regarding the types of data collected, the reasons such data is required, the manner in which it is processed, and the circumstances and methods by which it may be shared with third parties. The policy is designed to promote full transparency and to establish clear rules concerning the use of information, thereby enabling the user to make informed decisions regarding their privacy.
1.2 Scope — This policy applies to personal data of natural persons which is received through the use of the website and its associated services. The policy does not apply to anonymous data which cannot be used to identify any individual, nor does it pertain to business information that does not identify a private individual.
1.3 Principle of Proportionality — The collection and processing of personal data shall be undertaken solely to the extent necessary to fulfill the specific purpose for which the data is provided, or as required by law. No superfluous information shall be collected, nor shall the data be processed for purposes unrelated to the original intent without separate consent or a clear legal basis.
2. Types of Information Collected
2.1 Identification and Contact Details — We collect information such as full name, email address, telephone number, and shipping address when such details are provided by you, for example, when creating an account or placing an order. These details are required for identification, communications, and regular administrative operations.
2.2 Financial Information — For the purpose of billing and completing transactions, we collect relevant payment details, such as credit card information or alternative payment methods. Such information is processed subject to strict security standards and in accordance with instructions of the relevant payment processors.
2.3 Usage and Technical Data — During your browsing sessions, we collect technical data such as IP address, device identifiers, browser type, and operating system, as well as information regarding usage patterns and session durations. This data assists in diagnosing faults, improving user experience, and tailoring content according to device and browser characteristics.
2.4 Transaction and Shipping Information — We retain data pertaining to items purchased, shipping address, delivery status, and billing records, in order to ensure proper delivery and provide post-sale service.
2.5 Third-Party and Public Information — Occasionally, we may receive information from external sources, such as public databases, service providers, or social networks, subject to your privacy settings therein. Such information will be integrated into our databases only when necessary and permissible under law.
3. Methods of Data Collection
3.1 Direct Collection from the User — In most cases, information will be provided directly by you, such as during registration, placing orders, contacting customer support, or subscribing to newsletters. In such cases, you will be asked to provide information for specific purposes.
3.2 Automated Collection — We utilize technological tools, including cookies and analytics systems, to automatically collect usage information during browsing. This data is collected to diagnose issues, measure performance, and enhance the service according to user behavior.
3.3 Third-Party Sources — In certain cases, we analyze and combine information received from payment processors, shipping companies, hosting providers, and external advertisers. The transfer of information is performed pursuant to binding agreements and in accordance with applicable law.
3.4 Retention Period — We will retain information for as long as is necessary to fulfill the purpose for which it was collected and to comply with legal obligations. Once the need ceases, or upon your request (where permitted by law), the data will be deleted or anonymized as required.
4. Purposes of Data Use
4.1 Provision of Services and Products — The information is used for processing orders, billing, shipping, issuing invoices, managing user accounts, and other actions necessary for the operation of the services.
4.2 Communication and Customer Service — Contact information may be used to respond to inquiries, address complaints, and send important alerts and service-related notifications, even in the absence of marketing consent.
4.3 Marketing and Tailored Offers — Subject to your explicit consent, we may send marketing offers and promotional materials tailored to your preferences. You may withdraw your consent at any time.
4.4 Improvement and Risk Management — Technical and usage data are used for service optimization, quality assurance, troubleshooting, as well as to prevent fraud or abuse.
4.5 Legal Compliance — We will disclose information only when required to do so by law, court order, or request from a competent authority, and in such cases will limit the scope of disclosure to the minimum necessary.
5. Data Sharing and Transfer to External Parties
5.1 Subcontractors and Service Providers — We share information with service providers performing tasks on our behalf, such as payment processing, storage services, shipping, technical support, and analytics. All transfers are subject to binding service agreements including confidentiality and security clauses.
5.2 Corporate Transactions — In the event of sale, merger, or asset transfer, information may be transferred to the acquiring or investing party. The recipient must undertake to honor your rights and maintain the confidentiality of the information, in accordance with this policy or substantially equivalent terms.
5.3 Authorities and Competent Bodies — Disclosure to authorities will be performed only as required by law, in accordance with judicial orders or regulatory requirements, and where possible, the scope of information furnished will be minimized.
5.4 Authorized Third Parties — If you have given explicit authorization for an external party to receive your information, it will be provided according to the scope of the authorization and the conditions specified in your request.
6. Marketing, Advertising, and Control of Notifications
6.1 Consent Principle — Marketing materials shall be sent only with your explicit prior consent, except for service notifications required by law. You may at any time object to the receipt of advertisements in a straightforward and rapid manner.
6.2 Communication Channels — Marketing and service communications may be sent via various channels, such as email, text messages, telephone calls, in-app notifications, or social networks. The choice of channel will be determined by your preferences and applicable law.
6.3 Unsubscribe Mechanisms and Preference Management — You may alter your communication preferences or unsubscribe from mailing lists at any time via unsubscribe links included in each message, through a contact form on the website, or via the published contact details. Upon an unsubscribe request, we will act within the legally prescribed timeframes.
7. Cookies and Automated Collection Technologies
7.1 Purpose of Cookies — We use cookies and similar technologies to identify returning users, improve the browsing experience, facilitate data entry, and enable efficient measurement and marketing tools. This use assists in delivering a smoother and faster service.
7.2 Types of Technologies — These technologies include session cookies for temporary operations, persistent cookies to identify returning users, and third-party analytical tools. Some technologies delete themselves at the end of the browsing session, while others remain on your device for a specified period.
7.3 Browser Control — You may manage, block, or delete cookies using your browser or device settings. Please note that restricting cookies may impact the operation of some services and affect ease of use; we recommend adjusting settings with a full understanding of the implications.
8. Data Security
8.1 Implemented Measures — We undertake to employ reasonable and accepted technological and organizational measures to protect information, including the use of encrypted communication protocols, controlled database access, firewalls, and regular software updates, in order to minimize the risk of unauthorized access or information leakage.
8.2 Limitations and Unavoidable Risks — Despite best efforts, absolute security cannot be guaranteed. You should be aware that there is always a risk of technical breach or unexpected data exposure.
8.3 Security Incident Handling — In the event of a significant security incident, we will act promptly to detect and address the issue, undertake corrective measures, and provide reports or notifications as required by law, including notifying affected individuals and authorities if necessary.
9. Your Rights and Exercise Procedures
9.1 Right of Access and Correction — You have the right to access the personal information we hold about you and to request correction of any inaccurate or outdated details. Requests may be submitted via the channels specified, and will be handled within statutory deadlines.
9.2 Deletion and Restrictions — You may request deletion of your data in appropriate cases; however, requests may be denied or delayed where there is a legal obligation to retain data or where it is required for the enforcement of your or our contractual rights.
9.3 Objection to Marketing Processing — You may at any time object to processing for direct marketing purposes. After receipt of your objection, we will cease sending promotional materials in accordance with applicable law and timeframes.
9.4 Submission of Requests — Requests to access, correct, delete, or restrict processing may be submitted through the website’s contact form, by email, or by phone, as published in our contact information. We will establish identification and privacy protection procedures as part of request handling.
10. Policy Updates and Contact Details
10.1 Amendment and Update of the Policy — We reserve the right to update this policy as necessary from time to time. In any significant update, the date of the revision will be published and we will endeavor to notify users prominently; non-material changes may be made without separate notification.
10.2 Contact Information — Any question, request, or complaint regarding this policy or our handling of personal data should be directed to our published support channels, including email, telephone, or the website’s contact form. We undertake to provide professional responses within the timelines set by law.
Privacy Policy Officer for the Organization: Shmuel Dimbort
Email: [email protected]
Phone: 052-3871504
Last Policy Update: 01/01/2026 Summary: